Frequently Asked Questions
We do not offer refunds or cancellations.
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The only exceptions are for faulty products. If your product arrives faulty (missing cards, printing errors, etc.) a replacement product will be sent after review by the seller. If your product arrives with a defect, please contact us at holdyacupgame@gmail.com. We are NOT responsible for damages caused by shipping providers.
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Shipping costs are non-refundable under any circumstance.
What are the payment options?
Shipping Information
What is your return policy?
We accept all major credit cards and Apple Pay.
Who can play?
Please allow 1-3 days for order processing. Standard shipping is 5 business days after order processing. Shipping times may be delayed and may vary.
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We are not responsible for any lost, stolen, or damaged shipments. We are not responsible for any packages confirmed as DELIVERED by the shipping carrier. We are not responsible for any packages stolen from a home, mailbox or place of work. We are not responsible for delays in shipping caused by our supplier, international/domestic carrier, acts of God, etc.
All Priority shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.
In the case of preordered items, they will ship as posted on the item's product page. We are not responsible for delays in shipping caused by our supplier, international/domestic carrier, acts of God, etc.
We are not responsible for delays in processing, delivery, shipping, changing pickup/delivery times and other services provided by the United States Postal Service.
This game is for players ages 21 years of age and older. Consumption of alcoholic beverages is not a requirement to play the game. User assumes all liability. Please drink responsibly.